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FREQUENTLY ASKED QUESTIONS

Please find below the answers to some of our most frequently asked questions about Birchlands Nursing Home. If you can’t find the information that you are looking for, or would like any further information, simply contact us to find out more.

At Birchlands Care Home we provide Residential, Dementia, Respite and 24-hour Nursing Care for residents over 65.

Our experienced and dedicated team enable us to nurse those with physical disabilities, those who require end of life care, those with high dependency needs, and those who become infirm.

Should your care requirements change while you are with us, it’s no problem! We regularly assess the care we are providing and ensure that it is tailored to your current needs and requirements.

Our experienced team are passionate about welcoming and integrating each resident to their new home, and we will take as much time as you need to help you settle into your new home.

Within your first 24 hours you will have met with your dedicated staff member and discussed your care plan.

Residents are encouraged to bring personal items, such as photographs, ornaments, etc. to make your room truly your own.

From the moment you arrive at Birchlands Care Home our team will ensure that your stay will be welcoming and comfortable. Your family and friends are welcome and may remain with you while you settle into your new surroundings.

We encourage our residents’ families to bring pets to visit any time, however, regrettably they can not stay in our home permanently.

Various social events, entertainment and activities are organised to ensure that there is always something interesting and stimulating going on. Our Activities Coordinators will support and encourage you with any hobbies, interests and excursions.  Individual therapeutic treatments can be arranged to suit your needs.

Birthdays are celebrated with a party and you will also receive a complimentary birthday cake. Private functions can be arranged in our private family lounge.

Delicious and nutritious meals are prepared onsite by our in-house chef and catering staff using local suppliers for meat, fruit, and vegetables.

Our breakfast, lunch and supper are served in the main dining room; however, snacks and drinks are available throughout the day. Room service is also available on request.

For any other questions you may have, please get in touch by calling 01904 760 100 or by completing our contact form

USEFUL LINKS

Care Quality Commission

Arthritis Care

Multiple Sclerosis Society

Royal National Institute for the Blind

OUR APPROACH TO CARE

We provide the highest standards of care, delivering compassionate and friendly support to each resident.

EVERYDAY IS DIFFERENT

With great facilities and a fantastic activities programme, there’s never a dull day at Birchlands Nursing Home.

FRESHLY PREPARED FOOD

Our on-site chef prepares high quality meals to suit every taste, using the finest, locally sourced, fresh ingredients.

WORKING AT BIRCHLANDS

If you are dedicated, passionate and enthusiastic about delivering excellence in care, then we’d like to hear from you.

If you would like to find out more about Birchlands Care Home, please do not hesitate to call us on 01904 760 100 or you can contact us here and one of our care team will get back to you at a time that suits you.

Birchlands Care Home
Moor Lane
Haxby York
YO32 2PH

T: 01904 760 100